In today’s post, I will consider several features that I would like to see in library catalogues. For purposes of this post, I am thinking free form as in how would the catalogue look if we could build whatever we wish. In reality, I am aware that catalogues (and the related infrastructure) is a complex tool that is very difficult to upgrade in many cases. Several of these ideas are obviously inspired by Amazon, the major retailer of books and many more things. The fundamental presumption underlying these ideas is that catalogues can gain from involving their users further.
Reviews are often helpful in deciding whether or not to buy something – whether that buying involves time, money or something else. In using reviews, there are at least two models in integrating reviews in catalogue entries: reusing previously published reviews (from journals, newspapers etc) generally few in number or a high volume of user submitted reviews which can vary widely in quality. I like both for different reasons. Based on catalogues I have looked at, selecting a handful of quality reviews from publications appears to be the favoured approach. Such reviews are safe and often quite insightful. The case can be made for using user submitted reviews especially if these are limited by community. If I know that users like me found something useful, then would be great. The format of the reviews could have written comments, a star rating system and then some additional meta-data (e.g. for non-fiction, indicate level of background you think is needed).
Building on reviews is another idea that would be great to see in catalogues; what has my fellow academic/student/co-worker found of interest in the catalogue? This recalls a research technique I was taught as an undergraduate; “mining the bibliography.” Once one found a good book (or article), one then mined the bibliography for further sources. There is still great value to this method, but what about extending it to the catalogue. A user could enter all the usual search criteria (title, subject etc) and then have a social option (“show me all the catalogue records examined by graduate students in health sciences”). In this context, the Library is facilitating community between people of like interests. Implementing a system like this would require sophisticated infrastructure; detailed profiles on users and their habits (make this opt-in and protect it with a robust privacy policy) and a powerful database. The idea needs some further development but it is something I would like to see in use.
The final idea I have in mind is inspired by Flikr and Library Thing, two social cataloguing services that thrive on organic taxonomies generated by the user. From my own use, I like the Library Thing model best as it combines formal cataloguing (both Dewey Decimal and LC) with user generated tags; have a look at the Library Thing tag cloud. I have used the service and found it interesting. With over 800,000 members, there is certainly evidence to show that people like to catalogue and share their views with others. LT is also noteworthy for its achievements in building communities around reading; various authors (mainly fiction) have a presence in LT, there are free books for review and more. Such successes in engaging readers is something that librarians ought to take an interest in.
The question for today’s post is whether or not the social proposal advanced here is legitimate. It would represent a substantial change in the way that catalogues operate and the experience it provides. From a certain standpoint, this might appear a deviation from the purity of the catalogue as traditionally presented. I think such a change is due and that it has the potential to raise user engagement with the Library and meet expectations that users are forming from other services.
Hi Bruce,
One feature I would like every catalogue to have is a guided browse function. Not every work that mentions the subjects of my PHD research falls directly under the relevant subject headings in the catalogue so it would be nice for library catalogues to facilitate guided browsing of broader subjects to enable users to work from broad categories to more specific ones. (A little like how amazon.com allows users to start at a wide category of books like “biography” and then search specific categories within this topic.)
This catalogue series is well done. Keep up the good work!
Thanks for the comment, Carolyn.
Your desire to explore subjects through the catalogue is something I understand well. I have often wanted the option to navigate from broad (History) to get more specific (Regional -> UK -> 20th Century etc). If implemented well, faceted search which I described in an earlier post could address this need.
By the by, librarians and software developers need this kind of feedback to design the best services for our users, so keep the ideas coming.