For the past two months, I’ve volunteered as an intern at Knowledge Ontario‘s AskON service. AskON is a virtual reference service that helps students and members of the public with questions and learning more about research. It has been a pleasure to get to know some other librarians from all over the province and assist students. I’ve mainly worked in the university sector of the service and have found it helpful. On at least three occasions, I have had assisted students enough that typed all manner of jubilant thanks. The service is free to residents of Ontario (and others as far as I know; unlike say the BBC, I don’t think Knowlege Ontario imposes hard geographical restrictions) and I welcome you to experiment with it.